ScotRail punctuality hits highest mark since 2015
ScotRail punctuality has increased by the largest figure since 2015, according to the rail operator.
New data shows the number of trains arriving on time between September 15 and October 12 rose by 7.2%, compared to the same period the year before.
Punctuality is measured using the UK-wide public performance measure, which requires trains to arrive at stations within five minutes of the advertised time, having stopped at all scheduled stations.
ScotRail believe that better preparation for autumn weather has proven ‘key’ to ensuring trains run on time.
Network Rail have rolled out a unit of ‘leaf-buster’ trains to clear tracks, as well as the first use of cryogenic and microwave technologies to keep railheads clean.
ScotRail managing director Alex Hynes said: “It is great to see the hard work and dedication of our people paying off.
“Customers have benefited from an extra 36,000 trains arriving on time since the start of the year compared to the same period last year, and that’s no fluke.
“We’ve been more prepared than ever before this autumn, and everyone across Scotland’s railway is continuing to work hard to deliver the consistent level of performance our customers expect and deserve.”
ScotRail has also seen the annual average for punctuality in the last 12 months improve by 0.6% to 88%.
The operator has come under sustained attack from opposition politicians in recent months, particularly from Scottish Labour, which urged the Scottish Government not to renew the contract of Dutch operator Abellio and instead nationalise Scotland’s railways.
A Transport Scotland spokesman said: “This is further encouraging evidence that the improvements made and our record investment is starting to pay off.
“The fact that over 36,000 more trains are arriving on time compared with the same period last year and PPM is up over 7% from the same period in 2018 should give passengers hope that things are getting back on track after a challenging period for the industry.
“It also suggests the detailed preparations made in advance of autumn weather has helped improve performance.
“The staff responsible deserve praise for delivering this set of results, however we know there is no scope for complacency and there is always room for further improvement.
“We look forward to working with the ScotRail Alliance to help build on this progress in the months ahead, recognising weather conditions will play a part.”
(Image: © Copyright James Anderson and licensed for reuse under this Creative Commons Licence )
